WhatsApp Chatbot Builder: Zoe builds your agent from one prompt
Building a WhatsApp bot usually means technical know-how and many manual steps: every message, every reply, every case. Describe what you need in one sentence, or start from a ready recipe. Zoe’s team builds the whole agent, you change any words, test it and approve it once.
Make a WhatsApp agent for my clinic that answers questions and books appointments
What Zoe’s team did
Zoe: Building your WhatsApp agent
Zoe: Tried it as a customer before you see it
Zoe’s team is building
Your WhatsApp agent
Built23 s
Open
ZoeDone
Conversation designerDone
CopywriterDone
Integration builderDone
WhatsApp rules checkerDone
TesterDone
The flow
Starts when
Someone taps your ad or writes in
1Answers from the clinic’s facts
2Checks if the clinic is open
3Asks for the patient’s name
4Asks for a day
5Confirms the booking
6Tells you about the booking
Add a step
Try it as a customer
9:41
RWRheia WellnessBusiness account
Today
This business uses a secure service from Meta to manage this chat.
Can I book a physio visit on Saturday?10:01
Yes, we’re open Saturday 9 AM to 1 PM. What name should I book it under?10:01
Book a visitTalk to a person
Ananya Rao10:02
Message
Try it as a customer
Start from a recipe
Show me ready WhatsApp agents for a clinic
Zoe’s team at work
Content strategist: Recipes for Health and Fitness first
Content strategist: Your name, prices and links filled in from your brand kit
Content strategist: Every word open to change
Made for you: recipes for clinics
Industry: Health and FitnessUse: All
Clinic appointmentsAnswers from the clinic’s facts and books visitsBooking and scheduling
Home lab test bookingBooks a home sample collectionBooking and scheduling
Answers from your FAQ, day and nightAnswers from your brand kit and hands anything else to youSupport and FAQ
Ad lead qualifierAsks people who tap your ads three questions and sends hot leads to youClick-to-WhatsApp ad funnels
Your brand kit fills in your name, prices and links. Use one and Zoe’s team lays it out step by step while you watch; then change any words.
Use this recipe
Preview the chat
Show me how a booking looks on WhatsApp
Zoe’s team at work
Community manager: The chat as your customer sees it
Community manager: Run on the real agent, as a test customer
Reviewer: Nothing sent on WhatsApp, no credits used
Ananya books a visit, in the test chat
RWRheia Wellness
Hi, do you have a physiotherapy slot this week?
10:01
Hi, welcome to Rheia Wellness. Yes, we see people Monday to Saturday, 9 AM to 7 PM. Shall I book you in?
10:01
Book a visitAsk a question
Book a visit
10:02
Which day and time suit you?
10:02
Thursday at 5
10:02
Done. Ananya, you are booked for Thu 29 Oct at 5:00 PM. See you then.
10:03
Test chat. Nothing is sent on WhatsApp and no credits are used.
Change any words
Hand-off to you
What happens when the agent can’t answer?
Zoe’s team at work
Community manager: Hands the chat to you when they ask for a person
Community manager: Health, money, legal, safety and complaints go to you
Community manager: Tells you in Zoe and by email
A question only you should answer
RWRheia Wellness
My knee still hurts after the last session. Should I change my medicine?
18:40
Thanks. Someone from our team will reply here shortly.
18:40
They ask for a personOr tap Talk to a person in the menu
Health, money, legal, safety or a complaintHanded to you by default
Two messages it cannot answerThe chat comes to you
You hear at onceIn Zoe and by emailHanded to you
Reply to Ananya
Turn it on
Turn on the clinic front desk
Zoe’s team at work
Reviewer: The number it answers on
Reviewer: Every message it can send, on one card
Reviewer: Free replies and your monthly limit in credits
Reviewer: What it will never do
Turn on Clinic front desk on +91 98490 11223
Which number it answers onRheia Wellness+91 98490 11223
Who it answersOnly the person who wrote to you, in reply, inside 24 hours of their last message
Free repliesThis number’s 1,000 free replies a monthNone used yet
Monthly limitYou hear from Zoe at 80%1,000 credits
It neverMessages anyone first, writes after WhatsApp’s 24 hours, asks for card or ID numbers, or says it is a person
You approve this once. After that the agent replies by itself, with exactly these messages. Any change asks you again.
Approve and turn on
Zoe’s team on WhatsApp agents
A WhatsApp agent without the setup
Built from one prompt
Say what you need. Zoe builds the agent
Building a WhatsApp bot by hand means writing every message, every reply and every case yourself. Describe the job in one sentence and Zoe’s team lays out the flows and steps while you watch.
One sentence
Flows and steps built
Change any words
Strategist
Plans what to post and when
On it
Strategistbuilt your clinic front desk
“Make a WhatsApp agent for my clinic that answers questions and books appointments.”
Front deskStarts when: Someone taps your ad or a conversation starter1 step
Book an appointmentStarts when: Someone asks to book a visit9 steps
MenuStarts when: Someone sends /menu3 steps
When nothing matchesStarts when: Anything else2 steps
Draft · not live yet
Checked as a test customer
Quality lead · before you see it
Strategist
Plans what to post and when
On it
Strategistbuilt your clinic front desk
“Make a WhatsApp agent for my clinic that answers questions and books appointments.”
Front deskStarts when: Someone taps your ad or a conversation starter1 step
Book an appointmentStarts when: Someone asks to book a visit9 steps
MenuStarts when: Someone sends /menu3 steps
When nothing matchesStarts when: Anything else2 steps
Draft · not live yet
Recipes
Or start from a ready agent
Recipes for your industry come first: bookings, lead questions, order help, FAQs and more. Your brand kit fills in your name, prices and links.
By industry
By use
Your brand kit filled in
Copywriter
Writes captions in your voice
On it
Copywriterfound recipes that fit you
Salon and spa bookingsBooks services and sends remindersBooking
Restaurant: table booking and menuBooks tables and shares the menuBooking
Course enquiry and free demo classAnswers course questions and books a demoLeads
Order help: track, return, exchangeFinds the order and helps with returnsOrders
Use this recipe
Your prices and links filled in
Copywriter · from your brand kit
Copywriter
Writes captions in your voice
On it
Copywriterfound recipes that fit you
Salon and spa bookingsBooks services and sends remindersBooking
Restaurant: table booking and menuBooks tables and shares the menuBooking
Course enquiry and free demo classAnswers course questions and books a demoLeads
Order help: track, return, exchangeFinds the order and helps with returnsOrders
Use this recipe
Ways to start
Every way a chat can start
Pick what starts each flow: a tap on your click-to-WhatsApp ad, a button, a conversation starter, a command like /menu, a QR code or a first message. Anything else goes to your default agent.
Your ads
Buttons and starters
/menu and words
Publisher
Posts only after you say yes
On it
Publisherset how each chat starts
Someone taps your ad
Taps a button in your template, or one you sent
Taps a conversation starter
Sends /menu or a word you choose
Scans your QR code or opens your link
Messages you for the first time, or comes back
Up to 4 conversation starters
Shown by WhatsApp on your number
Publisher
Posts only after you say yes
On it
Publisherset how each chat starts
Someone taps your ad
Taps a button in your template, or one you sent
Taps a conversation starter
Sends /menu or a word you choose
Scans your QR code or opens your link
Messages you for the first time, or comes back
How it answers
Your exact words, or answers from your facts
Some agents answer in their own words from what your business knows. Some ask and answer in a fixed order you can read. Many mix both.
Answers from your facts
Your exact words
Mix both
Copywriter
Writes captions in your voice
On it
Copywriterwrote every message in your voice
AI agentAnswers in its own words, from your facts and inside your rules
Step-by-step agentAsks and answers in a fixed order, in your exact words
AI agent with stepsYour exact words, with AI answers in between
Every AI reply checked first
Quality lead · before it goes out
Copywriter
Writes captions in your voice
On it
Copywriterwrote every message in your voice
AI agentAnswers in its own words, from your facts and inside your rules
Step-by-step agentAsks and answers in a fixed order, in your exact words
AI agent with stepsYour exact words, with AI answers in between
Hand-off
It hands the chat to you
When someone asks for a person, raises health, money, legal or safety questions or a complaint, or the agent cannot answer twice, the chat comes to you, and you hear in Zoe and by email.
Asks for a person
Questions only you answer
You hear at once
Community manager
Answers comments and messages
On it
Community managerhanded a chat to you
“My knee still hurts after the last session. Should I change my medicine?”
Thanks. Someone from our team will reply here shortly.
A health question, so the agent did not answer it itself.
Reply to Ananya
Handed to you · health question
In Zoe and by email
Community manager
Answers comments and messages
On it
Community managerhanded a chat to you
“My knee still hurts after the last session. Should I change my medicine?”
Thanks. Someone from our team will reply here shortly.
A health question, so the agent did not answer it itself.
Reply to Ananya
Test, then approve once
Try it as a customer. Approve it once
Chat with your agent in a test phone first: nothing is sent on WhatsApp and no credits are used. Then approve it once, with a monthly limit in credits. Any change asks you again.
Test chat
Approve once
Changes ask again
Quality lead
Checks facts, brand and quality
On it
Quality leadhas your agent ready to turn on
Who it answersOnly people who write to you, inside 24 hours
Free replies1,000 a month on this number
Monthly limit1,000 credits · a notice at 80%
Your agent never starts a chat
Zoe · it only replies
Quality lead
Checks facts, brand and quality
On it
Quality leadhas your agent ready to turn on
Who it answersOnly people who write to you, inside 24 hours
Free replies1,000 a month on this number
Monthly limit1,000 credits · a notice at 80%
What Zoe does
What Zoe does for your WhatsApp agent
From one sentence to an agent that answers on your number, after your one approval.
Builds it from one prompt
Describe the job, like “answer questions and book appointments”. Zoe’s team lays out the flows and every step while you watch.
Ready recipes
Start from a ready agent for bookings, lead questions, order help, FAQs or feedback. Recipes for your industry come first.
Your brand kit filled in
Your name, hours, prices and links come from your brand kit, so replies carry your real details.
Starts the way you choose
A tap on your click-to-WhatsApp ad, a button, a conversation starter, a /command, a QR code or link, a word, or a first message.
Answers from your facts
AI agents answer in their own words from what your business knows, inside the rules you set.
Or in your exact words
Step-by-step agents ask and answer in a fixed order you can read. Many agents mix both.
A WhatsApp preview
See every flow as a chat on a phone, the way your customer sees it, or as a map.
Hands the chat to you
When someone asks for a person, raises a question only you should answer, or the agent cannot answer, the chat comes to you.
Test, then approve once
Chat with it as a customer first. Nothing goes live until you approve it once, and any change asks you again.
Your WhatsApp agent, built from one sentence
Start the free trial, link your WhatsApp Business number and describe the agent to Zoe.
An agent that answers people who write to your WhatsApp Business number, by itself, after you approve it once. AI agents answer in their own words from your facts, step-by-step agents ask and answer in a fixed order, and many mix both.
How does Zoe build the agent?
Describe what you need in one sentence, for example “answer questions and book appointments for my clinic”, or pick a ready recipe. Zoe’s team lays out the flows and steps while you watch, fills in your details from your brand kit, and checks it as a test customer.
Do I need technical knowledge?
No. You describe the job in plain words, read the agent as a WhatsApp chat or a map, and change anything by editing the words or asking Zoe.
Can I change the words?
Yes. Every message is yours to change, in the builder or by asking Zoe. A change to a live agent waits for your approval, and the approved version keeps running until then.
What starts a conversation with the agent?
You choose for each flow: someone taps your click-to-WhatsApp ad, taps a button in your template or one you sent, picks from a list, taps a conversation starter, sends a command like /menu or a word, scans your QR code, messages you for the first time or comes back. Anything else goes to your default agent.
What if the agent cannot answer?
It hands the chat to you with a line like “Thanks. Someone from our team will reply here shortly.” By default it does this when someone asks for a person, on health, money, legal or safety questions and complaints, and after two messages it cannot answer. You hear in Zoe and by email.
Will the agent message people first?
No. It only replies to people who wrote to you, inside WhatsApp’s 24 hours after their last message. It never starts a chat.
Can I test it before it goes live?
Yes. Chat with it as a customer in the test phone. Nothing is sent on WhatsApp and no credits are used. Nothing goes live until you approve it once.
What does it cost?
Each number gets 1,000 free replies a month. When you approve an agent you set a monthly limit in credits, and Zoe tells you at 80%. At the limit, the agent stops paid replies, sends your hand-off line, and new chats come to you.
What do I need to start?
A WhatsApp Business account on Meta with your number linked to ZocialOne through Zoe. Your brand kit gives the agent your name, hours, prices and links.
