Question 1

What is ZocialOne?

Accepted Answer

ZocialOne is an all-in-one AI marketing platform. Its AI marketing agent, Zoe, leads a team of AI specialists that research your market, make posts and videos in your brand, post to your social accounts, answer comments and reviews, run ads, manage Amazon and Flipkart stores and report what worked, all from one chat. Nothing public goes out and no money is spent until you approve it.

Question 2

Who is ZocialOne for?

Accepted Answer

Small and medium businesses, shops, restaurants, clinics, schools, real estate firms, hotels and professional services firms, marketing agencies that manage several clients, enterprises with many locations or brands, and Amazon and Flipkart sellers.

Question 3

Is there a free trial?

Accepted Answer

Yes. The 7-day free trial is on the Essential plan and includes every feature and 600 Zoe credits. No card is needed. It starts when you link your first account. Professional and Business start as paid plans.

Question 4

Does Zoe post anything without my approval?

Accepted Answer

No. Every post, reply, ad budget and store change waits for your approval. Approved posts show the exact day and time they are scheduled for. A comment automation replies on its own only after you turn it on.

Question 5

Can I use ZocialOne on my phone?

Accepted Answer

Yes. ZocialOne works on the web and in the app for iPhone and Android, and you can approve posts right in the app.

Question 6

Is there a limit on how many posts I can schedule?

Accepted Answer

No. Every plan has unlimited posts.

Question 7

What is Zoe?

Accepted Answer

Zoe is the AI marketing agent inside ZocialOne. Zoe leads a team of AI specialists, each with one job, such as Researcher, Competitor analyst, Strategist, Copywriter, Designer, Video producer, Ads head, Community manager, Influencer scout and Analyst. You ask Zoe in your own words, Zoe puts the right specialists on it and checks their work before you see it.

Question 8

What can Zoe make?

Accepted Answer

Posters, carousels and images with editable type in your logo, colours and fonts, and videos made with Gemini Omni, up to 40 seconds, with music and voiceover. Zoe also writes captions and hashtags in your brand voice, sized for each platform.

Question 9

Can Zoe edit my images and videos?

Accepted Answer

Yes. Ask for a change to a poster and only that part changes, or open it and edit it yourself. For videos, Zoe cuts pauses, adds captions from what was said, reframes for Reels, adds music and voiceover, and changes the speed. Trims and reframes use no credits.

Question 10

What are agents?

Accepted Answer

Jobs Zoe’s team does on its own, on a schedule, when something happens such as a new comment or review, or only when you press Run. Start from a recipe or describe the job in one sentence and Zoe drafts the steps. Test runs post nothing, every run is kept in its history, and anything public waits for your approval.

Question 11

Can I use ZocialOne from Claude or ChatGPT?

Accepted Answer

Yes. The Zoe MCP server connects ZocialOne to Claude, ChatGPT, Cursor or any MCP client, so you can schedule, publish, reply and report from that conversation. It is included on every plan. You can also connect business apps such as HubSpot, Zoho CRM, Mailchimp and Notion to Zoe from the Zoe App Store.

Question 12

Which platforms does ZocialOne work with?

Accepted Answer

15 platforms: Instagram, Facebook, LinkedIn, YouTube, Pinterest, Threads, Google Business Profile and X for posting; Meta Ads, Google Ads, LinkedIn Ads, X Ads and ChatGPT Ads for ads; and Amazon Seller and Flipkart Seller for stores. WhatsApp and Shopify are coming soon.

Question 13

Which post types are supported?

Accepted Answer

Each platform gets the types it supports: feed posts, carousels and Reels on Instagram; Page posts and Reels on Facebook; text, image, video, document, article, carousel and poll posts on LinkedIn; videos and Shorts on YouTube; image and video Pins on Pinterest; text, image, video posts and chains on Threads; updates, offers and events on Google Business Profile; and text, photo and video posts on X.

Question 14

How does posting to X work?

Accepted Answer

Zoe writes text, photo and video posts for X in your voice and schedules each one for the time you pick, after you approve. Zoe can also promote up to 50 posts at once. Link X Ads as well for full campaigns, audiences and sales tracking.

Question 15

Which accounts can I link?

Accepted Answer

Instagram Professional accounts (Business or Creator), Facebook Pages (not personal profiles), LinkedIn profiles and Company Pages where you are an Admin, YouTube channels owned by the Google account you sign in with, personal and business Pinterest accounts, public and private Threads profiles, and Google Business Profiles you manage.

Question 16

Which platforms does Analytics cover?

Accepted Answer

Seven: Instagram, Facebook, LinkedIn, YouTube, Pinterest, Threads and Google Business. Every post on a linked account is counted, wherever it was posted, except on a LinkedIn profile, where LinkedIn only shares posts made from ZocialOne. Zoe can also send you last week’s report every Monday.

Question 17

Which ad platforms does Zoe work with?

Accepted Answer

Meta Ads (Facebook, Instagram and Threads), Google Ads, LinkedIn Ads, X Ads and ChatGPT Ads. ChatGPT Ads is in beta at OpenAI, and its ads are chat card image ads.

Question 18

Does Zoe spend money without asking?

Accepted Answer

No. New campaigns start paused, and Zoe asks before spending any money or changing an ad. You approve every change.

Question 19

What can Zoe do with my ads?

Accepted Answer

Zoe makes the images and videos in your brand, writes the ad, picks who sees it and suggests a budget. Zoe shows spend and results for every ad, boosts your best posts on Meta, promotes posts on X, builds LinkedIn lead forms, finds Google search words that waste money, and drafts pauses for ads that cost too much.

Question 20

Will Zoe change my running Google Ads campaigns?

Accepted Answer

Zoe never changes the bids, budgets or keywords of a Google Ads campaign that is already running. It can pause or remove a campaign when you approve.

Question 21

Who pays for the ads?

Accepted Answer

Your ad spend is paid to Meta, Google, LinkedIn, X or OpenAI from your own ad account, as it is today. Zoe works inside the ad accounts you link.

Question 22

Which stores does Zoe work with?

Accepted Answer

Amazon Seller and Flipkart Seller. Shopify is coming soon.

Question 23

What can Zoe do with my Amazon store?

Accepted Answer

Zoe shows sales, orders, traffic and best sellers for each store, fixes the problems Amazon reports on your listings, updates prices, stock, product details and A+ content, checks your Buy Box, fees and account health, asks recent buyers for reviews through Amazon, and turns products into posts, Reels or ads.

Question 24

What can Zoe do with my Flipkart store?

Accepted Answer

Zoe shows every listing with its price, MRP, stock and status, changes prices, stock, dispatch days and shipping, reports orders and best sellers, gets orders ready to dispatch with labels, invoices and courier manifests, handles self-ship returns and turns products into posts.

Question 25

Will Zoe change my store without asking?

Accepted Answer

No. Every change is a draft you approve first. Nothing is sent to Amazon or Flipkart until you do, and Zoe keeps a list of everything it sent.

Question 26

Which platforms are in the inbox?

Accepted Answer

Instagram and Facebook (comments, mentions and DMs), LinkedIn Pages (comments and mentions) and Google Business Profile (reviews). LinkedIn does not allow DMs from a Page. YouTube, Threads and Pinterest are supported for publishing and analytics, but their conversations do not come into the inbox.

Question 27

What are inbox automations?

Accepted Answer

Reply to comments answers comments on your posts in public, and on Instagram and Facebook it can also send the person a DM with details like a price list or link. Abusive comments can be hidden automatically on Instagram and Facebook. An automation runs only after you turn it on. Automations that answer DMs and reply to Google reviews on their own are coming soon.

Question 28

Do review replies go out on their own?

Accepted Answer

No. Zoe drafts replies to your Google reviews, and you send, edit or skip each one. Your full review history loads as soon as you link your Business Profile. Automatic review replies are coming soon.

Question 29

Will I see my older comments?

Accepted Answer

Comments, mentions and DMs come in from the day you link an account. Older ones stay on the platform. Google reviews are different: the whole review history loads when you link.

Question 30

What does Research & trends show?

Accepted Answer

Google searches climbing right now in All India or an Indian state, festivals and moments coming up for your city, a topic search across YouTube, Threads, news, Reddit, Quora, Facebook pages and Wikipedia, questions people ask, and people asking in public for what you sell. Zoe never messages anyone; you reply where they posted.

Question 31

Which platforms does competitor analysis compare?

Accepted Answer

Instagram, Facebook, YouTube and Threads, side by side, plus each business’s Google rating and reviews. You also see their ads in LinkedIn’s Ad Library and Google’s Ads Transparency Centre. The Meta Ad Library is coming. None of these show what competitors spend.

Question 32

Can Zoe find influencers for my brand?

Accepted Answer

Yes. Find creators on YouTube and Threads, and Facebook Pages for now, by topic, place, language and size, with a fit score against your brand. Reach them by email or Instagram DM and track each campaign. Instagram creator search opens once Meta approves ZocialOne.

Question 33

Can my team use ZocialOne?

Accepted Answer

Yes. Every plan includes team members, counting you: 1 on Essential, 2 on Professional and 5 on Business. The 5 on Business is an introductory offer and may change later. You can add more team members for ₹2,499 a month each.

Question 34

What can each role do?

Accepted Answer

The Owner handles the plan and billing and is the only one who creates workspaces, and can give an Admin billing access. Admins connect accounts, manage account groups and edit the brand kit. Managers edit and delete the team’s work. Members create their own posts and designs, but can’t delete posts. Viewers can look but not change anything.

Question 35

How do I manage several brands or clients?

Accepted Answer

Give each one its own workspace, with its own plan, social accounts, Zoe credits and brand kit. You can have up to 20 workspaces and switch between them with one login. The same social account can be linked in more than one workspace. The free trial covers your first workspace only.

Question 36

What are account groups?

Accepted Answer

Groups of accounts by city, region, franchise or brand. Pick a group when you post and the post goes to every account in it, formatted for each platform. Groups are shared across the workspace. Admins create, edit and delete them; other roles can view them.

Question 37

How much does ZocialOne cost?

Accepted Answer

Essential is ₹1,999 a month or ₹19,990 a year, with 3 accounts and 600 Zoe credits a month. Professional is ₹4,999 a month or ₹49,990 a year, with 10 accounts and 1,500 credits. Business is ₹14,999 a month or ₹1,49,990 a year, with 25 accounts, 4,500 credits and priority support. In US dollars: $49, $199 and $499 a month, or $490, $1,990 and $4,990 a year. Indian prices exclude 18% GST.

Question 38

Is anything missing on Essential?

Accepted Answer

No. Every plan has every feature and all of Zoe. Plans differ only in accounts, Zoe credits and team members. Priority support comes with Business.

Question 39

Do ad accounts and stores count as accounts?

Accepted Answer

Yes. Every account you link uses one of the accounts in your plan: a social account, an ad account (Meta, Google, LinkedIn, X or ChatGPT) or a store (Amazon or Flipkart). Extra accounts are ₹499 a month each, without upgrading.

Question 40

What happens when my Zoe credits run out?

Accepted Answer

Posting, the calendar, your inbox and analytics keep working, because they do not use credits. To keep making images and videos, buy a credit pack (from 500 credits for ₹999) or wait for your plan credits to refresh next month. Credits you buy never expire.

Question 41

Can I change my plan later?

Accepted Answer

Yes. Upgrades start right away. Downgrades start at the end of your current billing period.

Question 42

Do I get a GST invoice, and how can I pay?

Accepted Answer

Yes. You get a GST invoice for every payment, and businesses can claim the GST as input tax credit. You pay through Razorpay, with UPI, cards and more.

Question 43

How are my accounts linked?

Accepted Answer

You sign in on each platform’s own page, through its official sign-in (OAuth), and choose the accounts to link. Ad accounts stay read-only until you turn on Let Zoe make changes, and each change still needs your approval.

Question 44

Can I see what Zoe changed?

Accepted Answer

Yes. Zoe keeps a list of everything it sent to Amazon and Flipkart, and a log of changes to your LinkedIn ads with who approved each one. When you use the MCP server, every tool call is logged, and deleting a key stops access straight away.

Question 45

What happens to a workspace I delete?

Accepted Answer

Its plan is cancelled and it keeps working until the end of the period you paid for. On that date, that workspace and its data are deleted. Your other workspaces are not touched.

Everything you need to know about ZocialOne