Learn how we handle your personal information and ensure your privacy and data security on our platform.
This privacy notice for IQUARK SOLUTIONS PRIVATE LIMITED (doing business as ZocialOne) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at https://www.zocialone.ai/, or any website of ours that links to this privacy notice
- Download and use our mobile application (ZocialOne) or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at developer@zocialone.ai.
Summary of Key Points
What we process
We process personal details, connection credentials, and device usage data to provide ZocialOne services.
Sensitive Data
We do not process any sensitive personal or financial information on our platform.
Third-party data
We receive account metadata from linked social media accounts (Facebook, Instagram, LinkedIn, etc.).
Keeping data safe
We use technical and organizational measures (like AWS hosting and encrypted channels) to protect your data.
1. What Information We Collect
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or when you participate in activities on the Services.
Device & Usage Data (Automatically Collected)
When you visit, use, or navigate our Services, we automatically collect certain technical information, including your IP address, browser characteristics, operating system, language preferences, referring URLs, device name, and location.
If you use our mobile application, we also collect mobile device ID, manufacturer, hardware model, system configuration information, and app feature usage details to maintain app safety, diagnostics, and reporting.
2. How We Process Your Data
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- Account management: Facilitating user registration, authentication, and keeping accounts in working order.
- Service Delivery: Processing your requests to publish content, retrieve messages, and display analytics.
- AI Model Training: Refining ZOE AI copywriting and marketing models based on anonymized user inputs and feedback.
- Urgent Communications: Sending details about updates, billing changes, and administrative notifications.
- Security: Keeping our services safe and monitoring for fraud, bots, or unauthorized integrations.
4. How Long We Keep Your Data
We keep your personal information only for as long as it is necessary for the purposes set out in this notice, unless a longer retention period is mandated by Indian accounting or tax laws.
When your user account is terminated, we deactivate or delete your details from our active databases. However, some information may remain in encrypted backup archives until the system naturally overwrites them.
5. How We Keep It Safe
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.
However, please be reminded that no electronic transmission over the internet can be guaranteed to be 100% secure. You should only access ZocialOne within a secure, authenticated environment to protect your login credentials.
6. Information from Minors
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and promptly delete such data. If you believe we have data belonging to a minor, contact us immediately.
7. Your Privacy Rights
Depending on your geographical location, you have certain rights regarding your personal data under local laws.
- Withdraw Consent: You have the right to withdraw your consent to data processing at any time.
- Update/Correct: Edit your profile, business details, or connected platforms directly via the app settings.
- Account Termination: Close your account at any time. We will delete active databases.
8. Google API Compliance
ZocialOne's use and transfer of information received from Google APIs (including YouTube API services) will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can revoke ZocialOne's access to your Google data at any time via the Google Security Settings Page.
9. Updates to This Notice
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and becomes effective immediately upon publication.
If we make material changes, we will notify you either by posting a notice in the app or via email. We encourage you to review this page frequently.
10. How to Contact Us
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), MABBU SAI MANI THRISHOOL, at:
Madhapur, Shaikpet, Hyderabad - 500081, Telangana, India