ZocialOne is committed to providing a safe digital environment for all users of our social media marketing and management platform, including minors.
This Child Safety Standards notice for IQUARK SOLUTIONS PRIVATE LIMITED (doing business as ZocialOne) ("we," "us," or "our") outlines the policies, commitments, and enforcement measures we follow to prevent child sexual abuse and exploitation (CSAE) across our platform. These standards apply when users interact with any of our services ("Services"), such as when they:
- Use the ZocialOne mobile application
- Engage with our website at https://www.zocialone.ai/
- Communicate with our support or reporting channels
- Interact with any other applications, websites, or services of ours that link to this Child Safety Standards notice
If you have any concerns or need to report child safety violations, please contact us at developer@zocialone.ai.
1. Zero-Tolerance Policy for Child Sexual Abuse & Exploitation
ZocialOne strictly prohibits any form of Child Sexual Abuse Material (CSAM) and any content, behavior, communication, or activity that exploits, endangers, or harms children.
- •Sharing or requesting sexual content involving minors
- •Grooming or predatory behavior
- •Sexualization or objectification of minors
- •Sextortion, solicitation, or blackmail involving minors
- •Human trafficking involving minors
Any violation of these prohibitions results in immediate content removal, account suspension, permanent platform ban, and reporting to legal enforcement agencies.
2. User Reporting Mechanism
Users can report harmful, suspicious, or inappropriate content or behavior directly to our safety team:
- In-App Support: Use the dedicated support/reporting options within the ZocialOne dashboard.
- Email Support: Send an email directly to support@zocialone.ai or developer@zocialone.ai.
Our internal safety moderators review all safety-related reports on a priority basis and take action within hours of receipt.
3. Removal of CSAM & Legal Reporting
Upon obtaining actual knowledge or suspicion of Child Sexual Abuse Material (CSAM) or Child Sexual Abuse and Exploitation (CSAE):
- The violating content will be immediately deleted from our servers.
- The associated user account will be permanently banned and blocked.
- ZocialOne will report the incident and data to the **National Center for Missing & Exploited Children (NCMEC)** or relevant local Indian law enforcement authorities (Cyber Crime cells) in accordance with federal legislation.
4. Compliance with Child Safety Laws
ZocialOne operates in strict compliance with child protection guidelines:
- All local and international child protection laws.
- Google Play's Child Safety Policy: Strictly adhering to guidelines concerning CSAM and minors.
- Meta Partner Standards: Ensuring connected platforms verify compliance and safety measures.
5. Child Safety Point of Contact
For law enforcement, Google Play teams, or child protection organizations seeking to report child safety matters or verify compliance, please contact our designated safety representative:
Madhapur, Shaikpet, Hyderabad - 500081, Telangana, India